Professional Crew Change Assistance by Active Ship Management at Chittagong Port, Matarbari Port, Mongla Port, Payra Port — Bangladesh.
Comprehensive Service Overview
About this service
Managing crew changes is a logistically demanding task that requires careful timing and coordination. Active Ship Management provides a complete Crew Change Assistance package, handling everything from visa support and airport transfers to hotel bookings and medical clearance. We understand the importance of a smooth transition for seafarers and work tirelessly to ensure they reach the vessel or their flight home safely and on time. Our team coordinates with immigration authorities to process sign-on and sign-off formalities efficiently, minimizing the administrative burden on the Master and the vessel's owners.
Scope
Key Features
- Visa & OKTB Support
- Airport Meet & Greet
- Secure Crew Transport
- Hotel Accommodation Management
- Medical & COVID-19 Coordination
Our Working Process for Crew Change Assistance
A transparent, step-by-step workflow from enquiry to handover.
Enquiry & Assessment
We receive your requirement via email, WhatsApp or phone and assess vessel details, port, urgency and scope of work.
Quotation & Planning
A detailed quotation with delivery timeline, manpower plan and material list is issued within hours — often the same day.
Mobilization
Certified technicians, spares and tools are mobilized to Chittagong, Matarbari, Mongla or Payra port as required.
Execution On Board
Work is executed on board or at anchorage following class, SOLAS and manufacturer procedures with full HSE compliance.
Testing & Handover
Post-job function tests, load tests where applicable, and a signed service report handed over to the Chief Engineer / Master.
After-Service Support
Documentation, class-ready reports and 24/7 follow-up support until vessel sails clear.
Equipment Used
Calibrated, class-approved tools and machinery deployed for every job.
- Hydraulic torque & tensioning tools
- Portable line boring & welding machines
- Certified rigging, chain blocks & slings
- Load-test water bags & calibrated load cells
- Vibration & alignment analyzers
- Insulation, megger & PLC diagnostic kits
- Underwater cutting & welding equipment
- Mobile workshop vans & spare-parts container
Industries Served
Trusted by shipowners, managers, charterers and terminal operators worldwide.
- Bulk Carriers & General Cargo Ships
- Container & Feeder Vessels
- Oil, Chemical & Product Tankers
- LNG / LPG Gas Carriers
- Offshore Support & Supply Vessels
- Tugs, Barges & Dredgers
- Fishing Trawlers & Coastal Vessels
- Port Authorities & Terminal Operators
Why Owners & Managers Choose Active Ship Management
24/7 Response
Operations desk manned round the clock, 365 days a year — no delays for your vessel.
OEM-Trained Engineers
Certified marine engineers with hands-on experience on all major brands and models.
Genuine Spare Stock
Large ready stock of genuine and quality-reconditioned marine spares in Chittagong.
Multi-Port Coverage
Full coverage of Chittagong, Matarbari, Mongla and Payra ports across Bangladesh.
Crew Change Assistance — Available at All Major Bangladesh Ports
Full-service coverage across the country’s key seaports and anchorages.
Chittagong Port
Main operational hub — 24/7 service coverage across all jetties, anchorages & outer bar.
Matarbari Port
Deep-sea port support for LNG, coal carriers & mother vessels.
Mongla Port
Full agency, spare parts & technical support at Bangladesh's second-largest seaport.
Payra Port
On-call marine service, crane repair & underwater work at Payra sea port.
Frequently Asked Questions
Answers to the most common questions about Crew Change Assistance.